These are the topics that you share that represent your brand and show its personality. You use brand touchstones to show your brand story and build the Know-Like -Trust factor with potential clients. Choose 5-9 touchstones; there is no right or wrong way to do this, so here are some categories that create connection, likeability, and trust that you can consider when brainstorming.
Values & Beliefs
What does your brand believe in? Think about your core values. These could also be religious or political beliefs if you have chosen to share that as a part of your brand.
Personality
How do you want people to describe your brand, funny, adventurous, innovative?
Humanity
Show the human side of your brand. What foods do you love, do you have a pet, is your family important to you, want to share your hobbies?
Goals
What goals or missions do you have?
Once you have them, you have narrowed down the talking points when you so a suggestion like" ask a question." You may have a better idea of what kind of question to ask.